4 min read
CRO
oVertone makes hair-healthy, colour depositing conditioners that let customers add bold colour to their hair from the shower in under 15 minutes. Its products are vegan and cruelty-free.

oVertone

Founded by
Ezra Firestone
The challenge

What Was Holding Them Back.

What Was Holding Them Back

Challenge
01

Inefficient navigation

Users struggled to find specific hair colour products efficiently.
Challenge
02

Misaligned homepage messaging

The homepage didn't resonate with the brand's primary customer base.
Challenge
03

Stagnant average order value

AOV had barely moved in a year, sitting around $50.
THE approach

How We Diagnosed It.

We audited navigation, homepage messaging and average order value, using customer survey data to guide what changed.

01
Optimised Mega Menu

Redesigned with more descriptive categories, tested with and without imagery.

02
Targeted Hero Banner

New hero imagery based on survey data showing most buyers have straight hair, plus a USP bar.

03
Tiered Reward System

Spending thresholds with escalating rewards to lift AOV.

the work

What We Shipped.

Over 90 days we redesigned and rebuilt the highest-impact surfaces across the site.

No items found.
the results

What Moved.

Over 12 months, the programme produced compounding wins across traffic, engagement, and revenue. The headline number — $3.2M+ in additional annual profit — came from continuous iteration on what was already working.

$135,482

Increase in projected monthly revenue
Driven by the mega menu, hero banner and rewards work combined.

$2.39

Increase in revenue per session
A direct measure of the uplift from the redesign.
I have finally found an agency that I believe I'll be with for the rest of my career because they're that good! They're called ConversionWise by Oliver Kenyon, and these guys have made my brand a couple hundred grand in the first 4 months!
Ezra Firestone
Founder, oVertone

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more work

More Case Studies.

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$286,348
In additional monthly revenue generated

How We Drove $286K Monthly For G FUEL

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1.6% -> 9.52%
Overall conversion rate

How We 6x'd Hyper Creative's Conversion Rate

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ready to book?

Ready For Results Like These?

Book a free 30-minute discovery call. We'll review your store, tell you where we'd focus first, and walk you through what it would take to move your numbers.

Oliver takes roughly 10–15 speaking engagements per year. Lead times of 2–3 months are preferred. Shorter timelines considered case-by-case.